Shipping
and Tracking Policies
UPS is Bucks County Choppers preferred
Domestic carrier. During checkout please fill in all required fields and
verify that your address is correct. UPS will only ship on business
days (Monday - Friday). Keep in mind that 2-day service shipped Thursday
will arrive Monday. A list of holidays on which UPS will not ship can
be found on www.ups.com. UPS shipping charges may vary from published
rates due to handling charges incorporated into the shipping cost. Items
ship only after payment clears. Currenty we only ship to the 48
contiguous states. We can not ship to P.O Addresses
UPS Ground is the standard
domestic shipping service to the 48 contiguous states. Estimate
delivery times using 19067 Zip Code as the package origin. Estimated
arrival in the Eastern UNITED STATES is 1-2 business days. The
Midwest arrival time is 3-4 business days. Western UNITED STATES can
expect arrival in 5-6 business days.
Bucks County Choppers will not
guarantee the delivery time of any order. Orders are shipped once
payment has cleared. Shipping costs will not be refunded for delayed
deliveries. Deliveries can be delayed for any number of reasons. Most
delays are due to weather conditions. Plan orders and choose payment
options appropriately. Listed above are the standard recommended
services. You may select any UPS shipping service that best suits your
needs. Select the service that will ensure that you will receive the
order at least 2 business days in advance to the needed time period.
Backorder
and Substitution Policies
Bucks County Choppers does not
guarantee the availability of any item. Items can become out of stock at
any time. Bucks County Choppers may also discontinue offering an item
at any time. Orders for out of stock items may be placed on backorder.
Bucks County Choppers cannot guarantee a time frame for backorder
fulfillment. Customers with a backordered item will have fulfillment
priority when a shipment arrives.
Damages
Bucks County Choppers is not responsible
for damage to any product during shipping. It is the responsibility of
the customer to notify Bucks County Choppers regarding an order damaged
while being delivered. It is important to examine your package and have
the driver note any damage at the time of delivery. A representative
from the shipping company may need to inspect the package as part of the
claim process depending on the value of the damaged item. Only after a
claim has been fully processed and received by Bucks County Choppers
will new merchandise or a refund be issued. If you need to contact us
regarding a damaged shipment please click
here and give full details including order number, item(s) and
description of the damage.
Returns
Returns are accepted 15 business days
after purchase, shipping is not refunded. For more information please
fill out our RETURN�FORM
to obtain an RMA�number. Items returned without an RMA number and
approval will not be refunded.